The Dynamics 365 for Field Service business application empowers companies to improve customer satisfaction and resource productivity. Helps organizations industry list provide on-site service to customer locations, a seamless and end-to-end service experience. Field Service Applications include Job Management, Resource Management, scheduling industry list and dispatch, mobility, service level agreements, customer assets and Analytics. It also has some unique features like geofencing and IoT alerts.
Dynamics 365 key capabilities for field service Optimized Work Order Scheduling Organize field service technician and equipment with flexible scheduling industry list options. Use artificial intelligence to provide field service in the most efficient way possible. Use drag-and-drop interface to reserve resources. Filter the resources based on skills as well as distance. Identify industry list and organize available resources by category. Match the characteristics of field technicians to the work requirements.
Take into account customer preferences and service level agreements. Service Level Agreement Manage service-related warranties, terms and conditions, billing rates, industry list materials, expiration dates and more. Automatically create recurring service schedules based on agreements. Classify customer assets by barcode and serial numbers. Mobility Provide native online and offline mobile capabilities. Field technicians can view customer information and get the information industry list they need, whenever they need it. Give your field technician access to a complete overview of customer history and incident. Give your technician a map to find the exact location and a guide to the location of the customer.